Refund Policy

Last updated: 2026-09-23

Migra is operated by Alejandro Portillo Guerrero, a sole trader based in Spain. Migra Pro is sold in two places, and refunds work differently in each.

Purchases on getmigra.com

Web purchases are sold by Paddle.com Market Ltd (or Paddle.com Inc. for customers in the United States), our authorised reseller and merchant of record. Paddle takes the payment, issues the invoice and handles the tax.

If Migra Pro isn’t for you, write to [email protected] within 14 days of the charge and we will refund you in full — no reason needed. You can also request it through Paddle directly at paddle.net, using the order number in your receipt email.

Refunds go back to the original payment method and usually appear within 3–5 business days, depending on your bank. Requests after 14 days, or for a renewal that wasn’t cancelled in time, are reviewed case by case and aren’t guaranteed.

Cancelling a web subscription

A web subscription renews automatically every 12 months. Cancel using the link in your Paddle receipt email, or write to [email protected]. Cancelling stops the next renewal; your access continues until the end of the term you already paid for.

Purchases on the App Store

Subscriptions bought inside the iPhone app are billed by Apple, so Apple handles those refunds under its standard App Store policies. Request one at support.apple.com/HT204084. To cancel, go to Settings → [your name] → Subscriptions on your iPhone.

Your statutory rights

Nothing here limits the rights you have as a consumer, including the 14-day right of withdrawal in the EU and the UK.

Contact

Questions about a payment or refund: [email protected]. We reply within 48 hours.